Frequently Asked Questions

About ILAKSHI

What is ILAKSHI, and what services do you offer?

ILAKSHI is a creative design agency specializing in fashion and lifestyle brands. We provide end-to-end solutions, including design, branding, sourcing, manufacturing, product development, digital printing, photography, website development, and digital marketing.

Do you have a physical office or showroom?

We operate as a digital-first agency but have a strong vendor network and manufacturing support. Meetings and consultations are conducted virtually or by appointment only.

Do you have a physical office or showroom?

We operate as a digital-first agency but have a strong vendor network and manufacturing support. Meetings and consultations are conducted virtually or by appointment only.

Process & Workflow

How does the process work if I want to develop a product with ILAKSHI?

Our process follows a structured workflow:

1. Consultation – Understanding your vision, requirements, and brand goals.

2. Design & Development – Creating concepts, technical packs, and prototypes.

3. Sourcing & Production – Identifying materials, manufacturers, and overseeing production.

4. Finalization & Delivery – Ensuring quality control and delivering the final product.

How long does it take to complete a project?

Timelines vary based on project complexity. On average:

• Design & Branding – 2-4 weeks

• Sampling & Product Development – 4-8 weeks

• Manufacturing & Production – 8-12 weeks

• Website Development – 4-6 weeks

• Photography & Marketing – 2-3 weeks

Can I see samples before placing a bulk order?

Yes, we offer prototype, sales, and pre-production samples before mass production. This allows you to refine designs before committing to bulk orders.

Do you handle everything, or can I choose specific services?

You can choose individual services or opt for a complete end-to-end solution. We tailor our services to fit your needs.

Payment & Pricing

How do you determine pricing?

Pricing depends on several factors:

• Product complexity (design, fabric, detailing)

• Order quantity (higher quantities reduce per-unit cost)

• Material & sourcing requirements

• Customizations & additional services

What payment methods do you accept?

We accept bank transfers, UPI, and online payments. International clients can pay via PayPal or wire transfer.

Do you require an advance payment?

Yes, we require an advance payment to initiate work. The structure is typically:

• 50% upfront (to start the project)

• 30% during production

• 20% before final delivery

For small projects, full payment may be required before commencement.

Are payments refundable?

Payments are non-refundable once the work has begun, as each project is customized. However, we ensure client satisfaction through multiple revisions at key stages.

Manufacturing & Production

What is the minimum order quantity (MOQ)?

MOQs vary by product category. For instance:

• Apparel & Lifestyle Products – Starting from 50 pieces per design

• Digital Printed Fabrics – Minimum 50 meters per design

Custom MOQs can be discussed based on project requirements.

Can I provide my own fabric for manufacturing?

Yes, we accept client-provided fabrics for production, subject to quality approval.

Do you provide quality control checks?

Absolutely! We conduct thorough quality checks at multiple stages:

• Pre-production sample approval

• Inline quality checks during manufacturing

• Final inspection before dispatch

Digital Printed Fabrics

What kind of fabrics do you offer for digital printing?

We have a portfolio of 75+ premium fabrics, including:

• Cotton blends

• Silks & Chiffons

• Rayon & Modal

• Polyesters & Performance Fabrics

Can I print my own designs?

Yes! You can provide your own digital artwork in high-resolution format, and we’ll print it on your chosen fabric.

Is there a minimum order for digital printing?

Yes, the minimum order for digital printing is 20 meters per design.

Branding & Marketing

Can you help with logo and brand identity design?

Yes, we offer full-scale branding services, including:

• Logo design

• Color palette & typography selection

• Brand guidelines & strategy

What digital marketing services do you offer?

We provide:

• Social media marketing

• SEO & content strategy

• Paid advertising campaigns

• Influencer collaborations

Do you handle website development?

Yes! We create custom, responsive, and e-commerce websites for fashion and lifestyle brands.

Shipping & Logistics

Do you ship internationally?

Yes, we offer worldwide shipping via trusted logistics partners.

How long does shipping take?

• Domestic Orders: 5-7 business days

• International Orders: 10-15 business days (varies by location)

Can I track my order?

Yes, once your order is shipped, we provide a tracking number for real-time updates.

Do you offer dropshipping?

We currently do not offer dropshipping but can assist in setting up fulfillment solutions.

Special Requests

Can I request fully customized products?

Yes, we specialize in custom manufacturing and can create unique products based on your specifications.

Do you collaborate with artists or independent designers?

Yes, we love working with artists and independent designers to bring their creative visions to life.

Can ILAKSHI help in launching my fashion brand?

Yes! We offer a complete brand launch package, covering:

• Branding & identity creation

• Product design & development

• Manufacturing & sourcing

• Marketing & e-commerce setup

Returns & Support

What if I receive a defective product?

We ensure strict quality control, but if you receive a defective item, please notify us within 48 hours of delivery with images, and we’ll address the issue.

Do you offer refunds or exchanges?

As our products are custom-made, we do not offer refunds. However, exchanges may be considered in case of manufacturing defects.

How can I contact support?

You can reach us via:

• Email: connect@ilakshi.xyz

• WhatsApp: 9643356833 / 9899321542